At CRM Brokers, we are committed to making our client's claims experience as smooth as possible. In recent times, we have noticed an increasing trend of Police Reference/Event Numbers missing with claims lodgements, which can significantly delay the claims process. Reporting certain incidents to police as...

While securing appropriate insurance coverage is fundamental for strata property, the significance of having the correct building sums insured can often be overlooked. In this article, we address the importance of obtaining an accurate building valuation to ensure that the insurance coverage aligns with the actual...

The growing popularity of e-bikes and e-scooters has increased concerns among strata property owners and tenants about the heightened fire risk linked to faulty Lithium-ion batteries.  This surge in popularity calls for a closer examination of risk management related to these items. In January 2024, investigators...

Understanding Flood Cover When purchasing property insurance, it's crucial to understand the specific risks your property faces. One significant threat is that of a flood, which can cause widespread damage and disruption. The definition of "flood" In 2012, the Australian Government regulated a standard definition of the word...

Preparing for wet weather Wet weather conditions are here to stay this winter. For large parts of Queensland and NSW, summer 2021-22 was non-stop rain.  With the La Nina effect continuing in the tropical Pacific, there is a chance the east coast of Australia is in for...

The Importance of Maintenance in Strata Buildings Steadfast Group has provided feedback on a common theme that keeps re-emerging in Residential Strata claims. A poor standard of maintenance and known maintenance defects are a major contributor to or cause of losses, particularly in older strata buildings. This...

What’s the difference in the way insurers treat storms and flood? There’s a difference in the way insurers treat claims related to storm water and floodwater. As such, it’s important property and business owners understand this difference, should they experience either of these events. This differential...

How to protect domestic property against La Niña risks The Bureau of Meteorology has predicted the chance of a La Niña climate system developing at 70% - or three times the usual likelihood. As a result the northern and eastern parts of Australia are likely to...

COVID and the risk of unoccupied dwellings on farms The COVID pandemic continues to create complications for people from all walks of life, and farmers are no exception. The inability to employ seasonal workers, relied upon by farmers, has been well documented in the media. This not...