Whatever the size of your organisation you can benefit from our strong international network and worldwide resources. As specialists in the structuring of high quality tailored insurance packages, we cater for a wide range of different companies across a number of industries.

Our access to the London market enables us to effectively source all classes of insurance and reinsurance facilities. This broad choice approach ensures that we stay in touch with the overseas market, while remaining focused upon local needs.

No matter how high the level of risk, we can always help you find the most appropriate solution available. There is no one-size-fits-all solution and we recognise that. By taking an individual approach to every client we can ensure that you find the most effective insurance solution for your individual organisation.

CRM Brokers has offices in Sydney, Norwest, Northern Beaches and Melbourne.

Steadfast Group

CRM Brokers is part of the largest insurance broker network in Australia and New Zealand; the Steadfast Group.

Comprised of over 370 brokerages spread across more than 700 offices, the Steadfast Group generated over $7 billion in sales in FY18. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.

NIBA

CRM Brokers is a member of the National Insurance Brokers Association of Australia (NIBA).

NIBA is the peak body of the insurance broking profession in Australia and represents around 450 member firms and more than 16,000 individual intermediaries. NIBA represents well over 90% of all insurance brokers in Australia.

Since 1982 NIBA has been a driving force for change in the Australian insurance broking industry. It has supported financial services reforms, encouraged higher educational standards for insurance brokers, and introduced a strong, independently administered and monitored Insurance Brokers Code of Practice.

NIBA strives to represent the interests of insurance brokers, on behalf of their clients (policyholders) to governments, regulators, industry stakeholders, media and the community, in a manner that is respected and relevant.

At an international level, NIBA is a member of the Council of Asia Pacific Insurance Brokers Associations (CAPIBA) and the World Federation of Insurance Intermediaries (WFII).

Client Needs

Our Client needs are paramount. We listen carefully, making certain that we fully understand their requirements and the challenges facing them. We strive to secure the optimum solution.

Risk and Related Services

We know that every organisation has a different risk appetite. There is not one solution suitable for all. Knowing the right amount of risk to retain promotes financial efficiency. Knowing the right amount of risk to insure prevents financial damage to your organisation.

CRM Brokers, in conjunction with its Corporate partners (experienced investigators, engineers, quantity surveyors and Barristers) provides comprehensive contracts review, risk assessment and management services for the benefit of our clients.

Initial review and assessment identify any key areas of weakness, significant risk exposure and potential adverse impact. This may require an effective risk management approach to meet the requirements of the insured’s business operations.

In addition to a thorough assessment of the insured’s exposure to a variety of risks, CRM Brokers through its Corporate partners provides a comprehensive contracts review service to ensure the insurance policy adequately covers the risks identified in the risk assessment phase.

Risk assessments during site visits will be also be conducted. Where additional expertise is required, input will be sought from particular specialists to advise on any special procedures or areas of exposure.

Apart from the main insurance contracts, other contractual issues impacting on legal and commercial liabilities arising from contractor and sub-contractor arrangements, can also be examined.

CRM Brokers will work closely with the insured’s in-house legal advisers and risk managers to ensure liability and exposure is realistically managed and contained across the whole range of contractual obligations.

Claims Management

Effective and efficient claims management is a fundamental element of quality risk service, requiring close and ongoing interaction between all parties.

CRM Brokers has an enormous wealth of knowledge and a collaborative business environment, advising clients and exercising specialised skills in representing, handling and settling claims.

We take a dynamic and committed approach to handling clients’ claims, so when a claim occurs, we will work in a united effort to manage the claim handling process as efficiently as possible.

We provide a claims service that makes a difference with:

• Specialised expertise in handling claims via our internal Claims Department
• A focus on quality and client service
• Access to Loss Runs as required
• Loss development reports
  • Matrix analysis
  • Monthly and quarterly claims analysis
  • Client specific Risk Management reports