At CRM Brokers, we believe that courteous, dependable claim service is the cornerstone of our relationship with our clients. When a claim occurs, we’ll work with you in a united effort to manage the claim handling process as efficiently as possible.
CRM Brokers provides claim service that makes a difference with:
1. Check your policy. It may contain special instructions for filing a claim. If it does, follow those instructions.
2. If you need more information or if you are uncertain about what to do, please call us on 1300 880 494.
Please note that it is a condition of your policy that all claims for loss or damage are notified to us as soon as reasonably possible.
If you have suffered loss or damage to your property, we would recommend that you contact our Claims Department or your Managing Agent (if applicable) for advice regarding the loss. If the claim is urgent and requires immediate action to prevent further damage, the insurers will usually consider costs incurred for emergency work, depending on the amount and of course, provided the claim is covered under the policy.
In order for the insurers to consider the claim, you will be required to supply the following:
The Strata Manager is to complete a Strata Claims Notification Form and forward it to CRM Brokers via [email protected] The insurer upon receipt of the claim notice will make the assessment either to pay the claim where a tax invoice has been supplied for minor claims i.e. glass or will request additional information. In relation to a large loss they will generally appoint an assessor.